Thank you for considering shopping with Soap + Flame. We strive to provide excellent customer service and timely delivery of our products. Please read our shipping policy before placing an order.

Carriers and Services:

We offer shipping through the United Parcel Service (UPS) and United States Postal Service (USPS). Our standard shipping method is UPS, which generally takes 2 - 5 business days for delivery.

Handling Time:

We typically process and ship orders within 3 business days after the order is placed. Please note that during busy periods, such as holidays or sales events, handling time may be slightly longer.

Order Placement Time:

We do not have a specific cut-off time for placing orders. Orders can be placed at any time through our website.

Delivery Locations:

We only deliver to addresses within the United States.

Shipping Fees:

Shipping fees are a flat rate for your order. The total shipping cost will be displayed at checkout before you finalize your order.

Shipping Confirmation:

Once your order has shipped, we will send you a shipping confirmation email with a tracking number. You can use this number to track your package on the UPS or USPS website.

Delivery Time:

Delivery time varies depending on your location and the shipping method. Generally, UPS and USPS takes 2 - 5 business days for delivery, but this is not guaranteed.

Lost or Damaged Packages:

We are not responsible for lost or damaged packages once they have been shipped. If your package is lost or damaged during transit, please contact UPS or USPS directly to file a claim.

Thank you for choosing Soap and Flame LLC. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at contact@soapandflame.com.